Shipments and returns
Orders for Club membership, either new or renewals, are usually processed in 48 hours from order. At that point you will receive notification of your membership and your Club membership number. Your membership pack will usually be posted 2-3 days after ordering. The only difference will be orders placed with payment via bank transfer, and these orders will not be processed until payment has arrived in the Club bank account.
All Club accessories, key-rings, lanyards, stickers, magazine back issues etc etc will be processed and posted in 2-3 days of cleared payment. Any of these items ordered at the same time as Club membership will all be posted together.
We use Royal Mail for all of our Club postage.
All event tickets purchased via the Club shop for Club stands at events will be posted out usually 2 weeks before any given event. Please only chase these orders if you have not received your tickets 1 week before the event.
All Club clothing, including caps, hats and also the golf umbrella, are ordered and shipped directly from our clothing supplier. This can take up to 2 weeks from the point of ordering and cleared payment sop lease bear this in mind if ordering for a specific event or date.
Club memberships are for a period of 1 year, they do not automatically renew so if you do not wish to continue into a second year simply let the membership expire. If for any reason you wish to cancel your membership please send an email to firstname.lastname@example.org to express this intent, we do not offer refunds on membership due to the fact most of the cost is in the membership pack and postage itself.
If you have ordered Club branded clothing which is not the correct size or fit on arrival please contact us on email@example.com to let us know. We can in these instances take the item back into our Club stock and order a replacement if suitable.